At OTT HUBS, customer satisfaction is our priority. Please read our Refund Policy carefully before making any purchase.
🔴 Non-Refundable Payments
All payments made are strictly non-refundable under any circumstances. However, in case of service issues, a replacement will be provided if necessary.
🔴 Account Issues
If your account stops working, please contact our customer support immediately. We respond within 1–48 hours. Any service downtime will be compensated by extending your subscription.
🔴 Respectful Communication
We maintain professionalism in all interactions. Abusive behavior toward customer support may result in cancellation or reduction of subscription days without compensation.
🔴 Special Cases
In rare cases such as mass bans or global issues, replacements may take 48–72 hours or longer. Any days lost during this time will be restored to your subscription.
🔴 Policy Violations
Any breach of these terms may result in account termination, legal action, or both.
🔴 Human Error
We work diligently to provide a smooth experience. However, mistakes can happen. We request your understanding and cooperation if any issue arises.
🔴 Enforcement of Non-Refund Policy
Refunds will not be issued under any condition. Any legal claims regarding refunds will be considered void, and attempts to defame or falsely accuse our services may result in legal penalties.
🔴 Our Commitment
We value each customer and aim to provide you with dedication, respect, and transparency. Let’s work together for a hassle-free experience.
📌 By making a purchase, you agree to this Refund Policy and our Terms & Conditions.
