Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Welcome to OTT HUBS. By purchasing or using our services, you agree to the following Terms & Conditions. Please read them carefully.
- All payments made to OTT HUBS are strictly non-refundable.
- Under no circumstances will refunds be issued.
- In case of any service-related issues, replacements or subscription extensions will be provided as compensation.
- Any legal claim regarding refunds will be considered void, and attempts to defame our services may result in legal penalties.
2. Account Issues & Support
- If your account stops working, you must contact customer support.
- Response time is usually within 1–48 hours.
- Any days lost due to downtime will be added back to your subscription.
3. Respectful Communication
- We maintain professional and respectful communication with every customer.
- Abusive, threatening, or disrespectful behavior toward customer support may lead to:
- Cancellation of your account, or
- Reduction in your subscription days, without compensation.
4. Special Cases & Delays
- In situations such as mass bans, technical outages, or global issues, replacements may take 48–72 hours or more.
- Lost days will always be compensated in your subscription.
5. Policy Violations
- Any violation of these Terms & Conditions may result in:
- Suspension or termination of your account.
- Legal action if necessary.
6. Human Error & Cooperation
- While we strive to deliver the best possible service, mistakes may happen.
- Customers are expected to cooperate respectfully in resolving any such issues.
7. Our Commitment
- We value each and every customer.
- Our goal is to serve you with respect, transparency, and dedication for a smooth and hassle-free experience.
📌 By purchasing or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the Refund Policy.
