Welcome to OTT HUBS. By purchasing or using our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Payments & Refund Policy
- All payments made to OTT HUBS are strictly non-refundable.
- Under no circumstances will refunds be issued.
- In case of any service-related issues, replacements or subscription extensions will be provided as compensation.
- Any legal claim regarding refunds will be considered void, and attempts to defame our services may result in legal penalties.
2. Account Issues & Support
- If your account stops working, you must contact customer support.
- Response time is usually within 1–48 hours.
- Any days lost due to downtime will be added back to your subscription.
3. Respectful Communication
- We maintain professional and respectful communication with every customer.
- Abusive, threatening, or disrespectful behavior toward customer support may lead to:
- Cancellation of your account, or
- Reduction in your subscription days, without compensation.
4. Special Cases & Delays
- In situations such as mass bans, technical outages, or global issues, replacements may take 48–72 hours or more.
- Lost days will always be compensated in your subscription.
5. Policy Violations
- Any violation of these Terms & Conditions may result in:
- Suspension or termination of your account.
- Legal action if necessary.
6. Human Error & Cooperation
- While we strive to deliver the best possible service, mistakes may happen.
- Customers are expected to cooperate respectfully in resolving any such issues.
7. Our Commitment
- We value each and every customer.
- Our goal is to serve you with respect, transparency, and dedication for a smooth and hassle-free experience.
📌 By purchasing or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the Refund Policy.
